Bots & Customer Care - The 2019 Realities
Artificial intelligence is redefining customer engagement standards in Irish based service hubs. Up to recent times, what customers ask of AI assistants has been very basic but that is all changing. Audio and Human-like AI technology will soon be driving even more individualized experiences as using voice recognition and natural language programming improves. Chatbots will become virtual agents, potentially with a face and a personality to match, and will provide an always-on - twenty-four seven services to your customers and sales targets. But these advances will also present a danger in the form of lost or redeployed jobs or even the risk of losing a personal connection with your customer base. So how are progressive organisations leveraging AI and bot technology in 2019? Join us at this Executive Institute “AI and Bots – The 2019 realities” event at Microsoft’s HQ in Ireland in Leopardstown where all will be revealed.
* Please note Microsoft will be providing a tour for attendees on the day. If you wish to attend the tour please select the ticket "Event and Tour" below. The tour will add an extra 30 mins to the timings (12pm Finish).NOT A MEMBER - CALL ME BACK TO LEARN MORE Bots & Customer Care - The 2019 Realities Wednesday, 10th July 2019
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